Analisis Pengambilan Keputusan Konsumen dalam Pembelian Sayur Online di Kota Pontianak

Authors

Keywords:

culture factors, online shopping, psychological factors

Abstract

Currently, to meet daily needs, it can not only be purchased offline but can also be purchased online, including the acquisition of fresh vegetables. The writer aims to identify factors determining consumer decisions in purchasing vegetables online in Pontianak City. The research occurred in Pontianak City, the provincial capital, from June to July. Respondents amounted to 110 people. The writer used a purposive sampling technique to determine the sampling method for this research. The variables under scrutiny encompass consumer decision-making (Y), cultural factors (X1), social factors (X2), personal factors (X3), and psychological factors (X4). The analytical approach of choice is Structural Equation Modeling (SEM). Before conducting data analysis, the data obtained will be tested by testing the validity and reliability first. Subsequently, a fit assessment will be shown to gauge the stages of congruence or Goodness Of Fit (GOF) between the data and the proposed model. The analysis result explains the factors that positively impact consumer decision-making in buying vegetables online are cultural and psychological factors. This is due to the perceptions and attitudes of consumers who are open to new existing cultures so that consumers prefer and want to try the current culture. Psychological factors lead to consumer perceptions and beliefs about buying vegetables online, which creates the desire and encouragement to try buying vegetables online. The better the consumer's perception, the more confident it is for customers to try to repurchase vegetable products online. Consumer knowledge about online shopping is also impactable in making purchasing decisions, and it is because the higher the consumer's knowledge about online shopping, the higher the decision to buy vegetables online.

Downloads

Download data is not yet available.

References

Alamsyah, D. P. (2014). Persepsi Konsumen Atas Risiko Sayuran Organik Serta Dampaknya Pada Perilaku Pembelian. Jurnal Manajemen & Bisnis, 12(2), 46–65. https://doi.org/10.29313/performa.v0i2.3028

Aridinta, F. A., & Widjoko, G. (2018). Analisis Pengaruh Kenyamanan Layanan Online Terhadap Kepuasan Konsumen Mobile Commerce Di Indonesia. Ekonomi Dan Bisnis, 7(2), 1–23. https://jimfeb.ub.ac.id/index.php/jimfeb/article/download/5634/4947

Badan Pusat Statistik. (2020). Analisis Big Data di Tengah Masa Adaptasi Kebiasaan Baru.

Badan Pusat Statistik. (2021). Rata-rata Pengeluaran Perkapita Seminggu Menurut Kelompok Sayur-sayuran Perkabupaten/Kota.

Devi, S. R. M., & Hartono, G. (2015). Faktor-Faktor Yang Mempengaruhi Keputusan Konsumen Dalam Membeli Sayuran Organik. Agric, 27(12), 60–67.

Fan, Y., Chen, J., Shirkey, G., John, R., Wu, S. R., Park, H., & Shao, C. (2016). Applications of structural equation modeling (SEM) in ecological studies: an updated review. Ecological Processes, 5(19). https://doi.org/10.1186/s13717-016-0063-3

Faria, S., Carvalho, J. M. S., & Vale, V. T. (2022). Service quality and store design in retail competitiveness. International Journal of Retail and Distribution Management, 50(13), 184–199. https://doi.org/10.1108/IJRDM-01-2022-0005

Ferdinand, A. (2006). Metode Penelitian Manajemen. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2008). Structural Equation Modelling: Teori, Konsep dan Aplikasi Dengan Program Lisrel 8.80. Universitas Diponegoro.

Glassey, R., O'Connor, M., Ives, A., Saunders, C., O'Sullivan, S., Hardcastle, S. J., & Investigators, Kc. (2018). Patients' perspectives and experiences concerning barriers to accessing information about bilateral prophylactic mastectomy. The Breast, 40, 116–122. https://doi.org/10.1016/j.breast.2018.05.003

Harahap, D. A., & Amanah, D. (2018). Perilaku Belanja Online Di Indonesia: Studi Kasus. JRMSI - Jurnal Riset Manajemen Sains Indonesia, 9(2), 193–213. https://doi.org/10.21009/jrmsi.009.2.02

Helianthusonfri, J. (2014). 1 Juta Rupiah Pertama Anda Dari Facebook. Alex Media Komputindo.

Hootsuite, & We Are Social. (2021). Digital 2021: Global Digital Insights.

Irwan, A. M. (2019). Pengaruh faktor psikologis, pribadi, sosial, dan budaya terhadap keputusan pembelian produk fashion secara online (Studi kasus pada konsumen PT. Lazada Indonesia di Kota Makassar). Jurnal Ilmiah Ilmu Manajemen, 1(2), 164–176. https://stiemmamuju.e-journal.id/FJIIM/article/view/21/18

Kusnandar, V. B. (2022). Indonesia masuk daftar 10 negara pengguna internet terbesar di Asia. Databoks. https://databoks.katadata.co.id/datapublish/2022/12/22/indonesia-masuk-daftar-10-negara-pengguna-internet-terbesar-di-asia

Melia, Y., Ardiyansyah, R., Marlin, K., & Novriful. (2023). Pengaruh fasilitas dan kualitas pelayanan terhadap kepuasan pelanggan (Studi pada pelanggan hotel New Resty Menara di Kota Pekanbaru). Jembatan: Jurnal Ilmiah Manajemen, 20(1). https://doi.org/10.29259/jmbt.v20i1.20917

Ngafifi, M. (2014). Kemajuan teknologi dan pola hidup manusia dalam perspektif sosial budaya. Jurnal Pembangunan Pendidikan: Fondasi Dan Aplikasi, 2(1), 33–47. https://doi.org/10.21831/jppfa.v2i1.2616

Ohmae, K. (1999). The borderless world revved: Power and strategy in the interlinked economy. HarperCollins.

Prawira, E. B., Maswadi, & Hidayat, R. (2019). Psikologis terhadap keputusan pembelian makanan Korea di Kota Pontianak: Analysis of cultural, social, personal, and psychological influences of Korean food purchasing. Jurnal Sains Mahasiswa Pertanian, 8(3), 1–10.

Raharja, M. F., & Yuliana, M. E. (2022). Teknologi informasi sebagai sarana komunikasi penjual kepada pembeli di platform e-commerce. Jurnal Ekonomi Teknologi & Bisnis (JETBIS), 1(3), 131–134. Retrieved from https://www.researchgate.net/publication/366403604_Teknologi_Informasi_Sebagai_Sarana_Komunikasi_Penjual_Kepada_Pembeli_Di_Platform_E-Commerce

Rakasyifa, I., & Mukti, G. W. (2020). Faktor - faktor yang mempengaruhi keputusan pembelian sayur dan buah di ritel online (suatu kasus pada konsumen ritel online di Jakarta). Mimbar Agribisnis: Jurnal Pemikiran Masyarakat Ilmiah Berwawasan Agribisnis, 6(1), 275–289. https://doi.org/10.25157/ma.v6i1.3141

Siburian, J. P. A. (2019). Faktor- faktor yang mempengaruhi keputusan pembelian produk pertanian secara online.

Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. CV Alfabeta.

Sulistiowati, I., & Heryenzus. (2018). Pengaruh sikap dan kepercayaan terhadap keputusan pembelian produk online (Studi kasus pada online shop Grostas Import Batam). Jurnal Ilmiah Manajemen Universitas Putera Batam, 6(1). Retrieved from https://ejournal.upbatam.ac.id/index.php/jim/article/view/440

Sumarwan, U. (2011). Perilaku konsumen: Teori dan penerapannya dalam pemasaran. PT Ghalia Indonesia.

Supranto, J., & Limakrisna. (2013). Petunjuk praktis penelitian ilmiah untuk menyusun skripsi, thesis, dan disertasi. Wacana Media.

Tara, G. R., & Anshori, I. (2022). Analisis gaya hidup masyarakat dan budaya konsumtif dalam perspektif Islam. Tazkiyya: Jurnal Keislaman, Kemasyarakatan Dan Kebudayaan, 23(2), 153–170.

Utami, J. P. (2017). Pengeluaran konsumsi pangan dan non pangan rumah tangga di Kota Medan dan faktor yang mempengaruhinya (Studi kasus suku Jawa dan Batak) [Master's thesis, Universitas Sumatera Utara]. http://repositori.usu.ac.id/handle/123456789/2853

Wijanto. (2008). Struktural equation modeling dengan Lisrel 8.8. Graha Ilmu.

Yamin, S., & Kurniawan, H. (2009). Structural equation modeling: Belajar lebih mudah teknik analisis data kuesioner dengan Lisrel-PLS. Salemba Infotek.

Yuen, E. F. T., & Chan, S. S. L. (2010). The effect of retail service quality and product quality on customer loyalty. Journal of Database Marketing and Customer Strategy Management, 17(3-4), 222–240. https://doi.org/10.1057/dbm.2010.13

Yurindera, N. (2020). Pengaruh persepsi dan sikap terhadap motivasi serta dampaknya pada keputusan pembelian online di masa pandemi. Jurnal Manajemen Bisnis, 23(3), 309–320. https://ibn.e-journal.id/index.php/ESENSI/article/view/213

Published

2023-10-10

How to Cite

Safitri, A., Maswadi, M., & Fitrianti, W. (2023). Analisis Pengambilan Keputusan Konsumen dalam Pembelian Sayur Online di Kota Pontianak. JIA (Jurnal Ilmiah Agribisnis) : Jurnal Agribisnis Dan Ilmu Sosial Ekonomi Pertanian, 8(4), 353–361. https://doi.org/10.37149/jia.v8i4.663

Issue

Section

Articles